Train the Trainer in You

Ever attended a Train theTrainer session before? They really teach you some great things as far as Training Delivery, Content Development and Evaluation go. Some of the things that they cover are:

 

1. They typically start off with the Training Need Analysis, the part that can make or break your session. They show you some tools that you can use to ensure that your TNA is done properly so that you do not land up in a situation where you are delivering something and your participants actually want or need something else!

2. How to design content based on instructional design methodologies. So they teach you what activities you can start your session with, what needs to be kept in mind while designing an ice-breaker, how to structure the flow of your session, how to create a design document, how to use various methods of instruction to cater to various learner types and keep them involved and participating, how to write learning goals, etc.

3. Delivery is also based on instructional design methodologies to ensure that you get across to the participants in an easier and more effective manner. So they start off with the things you need to keep in mind while opening and conducting the session which includes how you should walk and how you should talk! Body language and voice are looked into at length to add to your presentation skills. You are also taught ways of increasing participation and motivation as well as how to deal with difficult participants.

4. Evaluation forms a very important part of the entire training cycle. Based on desired level of the Kirkpatrick’s model, the effect of the training is measured to see whether it was really able to fulfill what it was intended to. Evaluation can be at various levels and various tools are used to measure the same depending on the requirement of the client. The primary level of evaluation which is typically done at the end of a session is for measuring the reaction of the participants to the session. It may include points on which the trainer, facility, topics and session on the whole are rated. Other levels of evaluation may include the change in the participants after the session on the basis of knowledge, skills, attitude or behavior; the impact that the session has had on business outcomes and the return on investment of the session.

So when are you attending your next session, the Train the Trainer session?

Selling Skills Training For Your Sales Team

Selling Skills Training has become a must for all sales employees. Competition is growing faster than ever and being one up on your competitor is becoming more and more important. Companies are constantly engaged in improving the quality of their products; however they tend to miss out on who is selling their product and how he’s doing it!

Yes, the sales executive is just as important as the product, if not more! No brownie points for guessing why! That’s why Selling Skills Training is becoming a necessity nowadays.

 

So let’s have a look at what’s covered in such a session:

1. We first have a look at the internal factors, the internal state of the executive. We can’t afford to have an executive who is scared to speak to the customer or gets dejected when a large number of customers refuse to buy his products. So we help the employee get confident. We also help him to have a positive attitude so that he can accept failure and yet go for the next call with the same enthusiasm and motivation as he had gone for the first one!

2. Now let’s move to the outer characteristics of the executive. We now look at his communication and his etiquette. He needs to have basic listening and questioning skills in place so that he can understand the needs of the customer and give them what they want. Apart from that he should be able to build a rapport with the customer, a connect without which any sale can be difficult! Being assertive is also something he needs to learn as getting bulldozed by customers is really not great! We also focus on grooming to create a good first impression, apart from business etiquette.

3. Now that we have helped the executive feel good and look good, we move over to actual selling tactics which in my opinion is a trivial aspect! Once you have the internal aspect in place, the other two just help in sharpening your saw! So how do we sharpen the saw, by focusing on things like negotiation and successful ways of doing it, understanding various customer types to understand how to effortlessly get through to them and how best to deal with their objections, ways of finding new customers and what to do to build long term relationships with the ones you have found and of course how to open and close the sales call, an area which confuses many a salesman!

Is Leadership Training What You Are Looking For?

Leadership Training is one of the most required yet most ignored arenas in current day training. Why, because leaders unfortunately feel that they know it all and don’t feel the need to be trained. Many of them have risen from the ranks and have gathered a lot of experience over the years. However they tend to forget that learning is a continuous process and that learning something new is what will keep them ahead. The day they feel they know it all will be the day they put an end to their learning which will also mark an end to their growth.

 

So what new can a leader really learn? Well apart from honing his technical skills there is always scope to learn more about yourself and the way you interact with people. After all, you can’t run an organisation without people and if you are unable to handle your people well you really won’t be able to go far no matter how technically sound you are!

 

Let’s look at a facet of Leadership Training which is something that really interests everyone, a thing we all want yet think that it’s only for those who are born with the silver spoon. Let’s talk about Charisma, a coveted yet misunderstood word.

Most people think that charisma is something a leader just has and it’s not something that can be cultivated. Well if you have that thought then there goes your learning and there goes your chance to become a charismatic person!

 

So what is charisma? Am sure you’ll agree that it’s that invisible quality that a person tends to have that attracts people to him or her. Well you are quite right. Can we learn how to be charismatic? The answer is yes. It’s not something that you have to be born with, you can develop it on the way if you’re ready to put in the effort. How? By being yourself. Yes, that’s all it takes! You just have to be comfortable in your skin and you will radiate that energy of comfort which will make others feel comfortable in your presence. So what does that boil down too? It means that all you have to do is learn tricks to feel more comfortable with yourself and tricks to tackle your discomfort. Easy isn’t it? So now you know the secret to turning on the charisma and are most welcome to let us know when you would want us to help you with it. 

Beyond the Run of the Mill Corporate Training Companies in Mumbai

Training is slowly but steadily finding its way into Indian Corporate Houses. Corporates are realizing its importance and our opening up to the world of training. Although there is still a lot of resistance to training in the smaller cities, there has been a steady spurt in the number of CorporateTraining Companies in Mumbai and other metropolitan cities.

 

Corporate Training has had somewhat an egg and chicken type of story which is why it has had such a slow start. Organisations have started realizing that it is important, however many of them reluctant to invest in it due to the immediate investment are involved in it. They fail to understand that their investment in the present can actually reap huge benefits and profits for the company in the future.

So why is Corporate Training so important?

1. It is important at the Organisation level as it results in increased productivity of employees. Employee integrity and loyalty towards the organization also increases which leads to a decrease in attrition levels. It also gives rise to happier customers, thereby increasing business and repeat business for the organization many fold.

2. Corporate Training can make a lot of difference at the Team level also. Teams are made up of individuals with different personalities and values. These may clash resulting in the team working as a group of individual members focused on fulfilling their personal goals rather than team or organizational goals. Training can help team members be more aware of their differences and change their perceptions towards each other so that they make use of these differences in a constructive manner rather than letting them create drifts amongst them.

 

3. Training can create huge differences at the individual level. It can be used to change the perceptions of individuals towards their work as well as life on the whole. This improves their attitude, resilience and emotional intelligence. This helps individuals in improving their inner world, which in turn improves the way they are able to handle their outer world. Training can also be used to teach various skills. These may be used to improve existing skills or can be used to teach individuals new skills that they may either require for a change in role or due to change in technology being used by the department or organization.

 

We, at The Yellow Spot can help you create a difference in your organization, the teams that make up your organization and the individuals that make up the teams and the organization. We are one of the leading Corporate Training Companies in Mumbai and who have a presence across the country.

Growing Seriousness in Soft Skills Training in India

The number of organizations investing in Soft Skills Training in India is growing in leaps and bounds. Previously thought to be a fancy add on, organizations are now realizing that Soft Skills Training goes hand in hand with technical training. An individual may be experienced in hard skills, but if his soft skills are not in place then he will not be able to go very far. In fact it has been found out that those people who have exceptional hard skills but lack soft skills often find it difficult to climb up the corporate ladder. They have their subject matter in place but are at a loss when it comes to dealing with people. Soft Skills teaches individuals how to harmoniously transact with people around them and makes them better team players.

 

Soft Skills Training can be of various types:

1. Self – Most people are not in touch with themselves. They may have many emotions and fears that have built up over the years which have gone unaddressed or they may have chosen to escape from them as facing them may be too painful. Training can help them get in touch with these in a safe environment so that they let go of such unwanted emotions and can improve their self image as well as how they deal with others. This can in turn lead to a more positive attitude and increased level of motivation. Various psychological tools like Neuro Linguistic Programming, Transactional Analysis, Gestalt Therapy and Mindfulness Meditation as well as other Cognitive Behavioural Theories may be used to achieve the same.

2. Skills – A large number of intra and interpersonal skills like Communication Skills, Business Etiquette, Team Building, Goal Setting, Time Management, Stress Management, Decision Making, Problem Solving, Delegation and other Managerial and Leadership Skills can be taught to individuals. These skills when mastered will not only help the person manage himself better, but will also help him handle others better. Not only will he be able to succeed in climbing up the corporate ladder, but will also be able to take his team members higher, contributing to the overall organizational success.

 

Owing to the change that has been observed in people by focusing on their ‘softer’ aspects, Soft Skills Training in India is constantly on the rise not only in the Corporate World but also in Small and Medium Sized Companies which are now becoming more open to investing in such training.

Selling skills to Increase the Number of Prospects

Selling skills is one of the major qualities which are required in a sales person. The company depends on a sales person to gain more prospects which helps in the development of the company. So in order to learn the right ways to sell and practice the methods there are several institutions offering selling skills training to candidates who want to take up their career seriously. Selling includes a number of practices which are a vital step to increase the number of leads. 

Questioning

Most sales person fail to execute a project effectively because of their poor questioning skills. Few such worthless questions are, “Are you interested in saving money?” and “What is your budget?” Clients will definitely feel pained with such useless and non-valuable questions and finally end up wasting their precious time. A true salesman knows to ask questions of higher value like, “What are the goals that you are striving to attain this year?” and “What are the issues that is costing you low revenue and lessening the number of customers?” You can find a major difference between these questions and the one who asks similar questions like the latter is a professionally skilled sales person.

 

Presentation

A good presentation should be focused on the content and your verbal appearance. You should know the actual timing and delivery of the content and speak it at a standard pace. Your body language and gestures also matters a lot while you give the presentation. The training on selling abilities will also conduct a session on improving your presentation skills.

 

Communication and relationship building

To gain a lead for a long term business you need to attain rapport building and communication skills while you sell. You can establish this skill by delineating the goal of your sales term and verifying the allotted time.

Selling is a complex business in today’s world, so you need to execute it very smartly.

Leadership Training to Develop Your Instinct

Are you opting to be a good team leader? Do you want to gain leadership training from the top training companies India? Then you have made the right choice because attaining leadership skills training will enhance your personality and improve your team managing skills. There are certain institutes for leadership skills training Mumbai that offer you to join them and provide you complete training with their advanced courses. The trainings are conducted by the best professionals from around the country who are experts in this field. The trainers will educate you with all the team building methods and practices which are required to run an industry.

 

Ideas for Team Building

The training will guide you through the important factors of team building like communication practices, planning and managing resources, dividing work based on the team member’s abilities, and lots more. A number of debate programs are organized in order to judge your communication skills and body language, which are even a part of the program. Team building practices are practically taught in the training which let you deeply understand the factors.

 

Technically Skilled

Technical programs like computer training, project management training and risk management training are delivered to candidates. With the development of the industrial sector, technology has become a compulsory qualification for every candidate. So getting into the leadership training will require you to learn this too. The progress of work, project analytics and reports will be stored in an online database, and so you need to learn the basic technology skills in order to implement these.

 

So if you are in Mumbai and aiming forward to make a career as a leader then go ahead for the training given on leadership skills. A majority of companies are offering this training to bring perfection in their employees. To build a great team and manage it with responsibility leadership skills training is a must requirement for every candidate.