Growing Seriousness in Soft Skills Training in India

The number of organizations investing in Soft Skills Training in India is growing in leaps and bounds. Previously thought to be a fancy add on, organizations are now realizing that Soft Skills Training goes hand in hand with technical training. An individual may be experienced in hard skills, but if his soft skills are not in place then he will not be able to go very far. In fact it has been found out that those people who have exceptional hard skills but lack soft skills often find it difficult to climb up the corporate ladder. They have their subject matter in place but are at a loss when it comes to dealing with people. Soft Skills teaches individuals how to harmoniously transact with people around them and makes them better team players.

 

Soft Skills Training can be of various types:

1. Self – Most people are not in touch with themselves. They may have many emotions and fears that have built up over the years which have gone unaddressed or they may have chosen to escape from them as facing them may be too painful. Training can help them get in touch with these in a safe environment so that they let go of such unwanted emotions and can improve their self image as well as how they deal with others. This can in turn lead to a more positive attitude and increased level of motivation. Various psychological tools like Neuro Linguistic Programming, Transactional Analysis, Gestalt Therapy and Mindfulness Meditation as well as other Cognitive Behavioural Theories may be used to achieve the same.

2. Skills – A large number of intra and interpersonal skills like Communication Skills, Business Etiquette, Team Building, Goal Setting, Time Management, Stress Management, Decision Making, Problem Solving, Delegation and other Managerial and Leadership Skills can be taught to individuals. These skills when mastered will not only help the person manage himself better, but will also help him handle others better. Not only will he be able to succeed in climbing up the corporate ladder, but will also be able to take his team members higher, contributing to the overall organizational success.

 

Owing to the change that has been observed in people by focusing on their ‘softer’ aspects, Soft Skills Training in India is constantly on the rise not only in the Corporate World but also in Small and Medium Sized Companies which are now becoming more open to investing in such training.

Selling skills to Increase the Number of Prospects

Selling skills is one of the major qualities which are required in a sales person. The company depends on a sales person to gain more prospects which helps in the development of the company. So in order to learn the right ways to sell and practice the methods there are several institutions offering selling skills training to candidates who want to take up their career seriously. Selling includes a number of practices which are a vital step to increase the number of leads. 

Questioning

Most sales person fail to execute a project effectively because of their poor questioning skills. Few such worthless questions are, “Are you interested in saving money?” and “What is your budget?” Clients will definitely feel pained with such useless and non-valuable questions and finally end up wasting their precious time. A true salesman knows to ask questions of higher value like, “What are the goals that you are striving to attain this year?” and “What are the issues that is costing you low revenue and lessening the number of customers?” You can find a major difference between these questions and the one who asks similar questions like the latter is a professionally skilled sales person.

 

Presentation

A good presentation should be focused on the content and your verbal appearance. You should know the actual timing and delivery of the content and speak it at a standard pace. Your body language and gestures also matters a lot while you give the presentation. The training on selling abilities will also conduct a session on improving your presentation skills.

 

Communication and relationship building

To gain a lead for a long term business you need to attain rapport building and communication skills while you sell. You can establish this skill by delineating the goal of your sales term and verifying the allotted time.

Selling is a complex business in today’s world, so you need to execute it very smartly.

4 Tips for Striking Work Life Balance

These days, people are finding it hard to strike a balance between work and life because of their 'always on job's requirement. Nearly a billion people each day thinks of ways of reconciling life and work together; but the issue is not a bed of roses. To help each and every entrepreneur as well as employees in striking the right chords, here are some of the efficient tips for striking as well as maintaining work lifebalance. Have a look:

 

1.      Identification of needs

First and foremost tip is to identify what is significant and then communicate the same to peers and managers; so that a proper solution can be worked out. For instance, if it is necessary for you to have 9pm dinner with family, communicate with them so that a proper time schedule can be formed taking into consideration the needs of organisation as well as employee.

2.      Strive for excellence; and not perfection

A perfectionist attitude gels well during growing up days; but as the family grows and responsibilities zoom in, an eye of perfection can bring stress and troubles. This habit of being perfectionist can bring destruction to your personal life. Hence strive for excelling in a field and not being perfect in it.

 

3.      A time schedule

We plan everything in advance for a week, which includes a time schedule for meetings with clients. Add into that schedule, the meetings with family members and other family dinners that you need to attend to recharge yourself. Taking out time for family and friends in your schedule adds value to your vision and efficiency.

4.      Exercise and meditation

These are the keys for harmony. Even if you are busy, you do eat and go to loo; sowhy are exercise and meditation left in abeyance? Meditation is an effective stress buster. It lifts up your mood and also fills in positive energy into your body. This way your body rests at ease, which will surely be reflected in your working style becoming effective and efficient.

Soft skills Training to Growth and Development of an organization

What are soft skills? They are the skills which an individual possesses in form of his emotional quotient which is his etiquette, behaviour, communication, presentation, leadership etc. They are about his personality, social skills, language skills, habits, friendliness etc.

Soft skills are quite unlike hard skills which are easy measurable.

 

Soft skills play a very important role in the development and growth of a person as well as organization. Hence today’s organizations are getting more and more focused towards enhancing the soft skills of their employees through soft skills training.  They also conduct various assessments before hiring an employee as to where does he stand on various soft skills required for the employee to possess so that they can be utilized for the growth of the organization.

Example of one of the assessments is 16 PF and MBTI.

Similarly when employees get promotions they are assessed more and more on soft and behavioural skills for the future role. Post the assessment they undergo soft skills training to close the gaps identified during the development centre.

Either an internal faculty or an external trainer is hired to conduct programs which enhance the capabilities and close the skills gap.

 

As more and more organizations grow more emphasis is laid on soft skills training in India. The industry is growing by day and night with new players entering from international market as well as domestic companies coming up on a regular basis with new products and services.

In the last ten years behavioural skills training inIndia has grown multi-fold. This has also led rise to many free lance consultants who have past consultancy and training experience to leave their jobs and work as free lance trainers.

 

Soft skills training in India has now forayed into Classroom Led Trainings, E-Learning, One on one Executive Coaching, Life coaching, Web based training, Chat based training, satellite training and programs through learning management systems.  

Selling skills training- Improve your selling skills

Selling is an art as well as a science. You either have the talent inborn to sell yourself well or have to learn it the hard way. To learn the art, you need to practice over and over again and learn the right tactics to trade a product. There are several organizations that provide selling skills training and help enhance your confidence to sell.

 

Why should you be proficient in selling?

Selling skills are required in order to run and grow the company. In fact a human being has to start selling himself right from the time he/she is born. So selling becomes an integral part of our life. When you approach a customer, he should be impressed with your presentation, your homework about the product or services and your communication skills. The way you speak always creates a positive or a negative impact on the customer, and can make or break a situation for you resulting in loss or gain of sale. Hence the fun is in being well trained.

 

How to improve your selling abilities?

Improve your voice

Your voice, tone and speed matters a lot while you speak to the customer. If you speak in a negative tone then the customer might get irritated. Hence keeping your tone humble and polite is necessary. Also keep your rate of speech normal i.e. not too fast or too slow.

 

Speak clearly with complete mouth open so that the customer can understand your words clearly. Avoid using fillers, try to have a neutral accent and modulate the voice to have the right impact.

Make him understand

Customers won’t be interested in your product if you cannot educate him properly. You need to explain the key benefits of using the product or service to him with a detailed step by step explanation. Teach him how your product is beneficial for him and why should he use it. Explain how your product is better than the others. Overcome any objection he has for the product with detailed explanation. This will clarify the customers’ doubts and he’ll have better idea about his decision to buy the product.

 

Be an expert

To be a good salesman you need to eat, live, breathe and drink the product or the service as if it is your life. Its only when you involve yourself into it completely you will become an expert. It is great to make mistakes and fail so that you get the experience and you can learn from them. The more you handle objections the more you learn to handle them. The more you handle them the better you become in sales.