Showing posts with label coaching skills training. Show all posts
Showing posts with label coaching skills training. Show all posts

Thursday, 4 July 2019

5 points to select ideal corporate training company in Pune

Corporate training company 


Pune has been an IT hub for quite sometime now. And has now also become home to a number of other industries. Many national and multinational companies have either established or shifted their base to Pune. This is also the reason why there are many corporate training companies in Pune that are currently on the roll.
If you are a company in Pune and are looking forward to finding a corporate training company for your organisation’s development, you have no dearth of options. In fact, it’s now become difficult to figure out which corporate training company is the best and will be able to cater to your needs! And that’s also probably the reason why you clicked on this article! So today I’m going to try and give you the top 5 things you should look for in a corporate training company before hiring them for fulfilling your training needs.
Here we go…
1.       Experience is important. There are very few corporate training companies in the market that have actually managed to sustain and survive over the years. Therefore, always check how long the company has been in the market. More the time, better will be the experience of having worked with different kinds of clients for different needs. You can ask the company to share the training sessions they have conducted in your sector if that is important for you.

2.       Quality of trainers and consultants. This is really important. At the end of the day, the trainers are the ones who will actually be catering to the developmental needs. Hence, always evaluate the trainers and consultants; their experience and the kind of work they have done in the past. And if you can, speak to some participants the trainer has trained in the past. That should give you some good insights.

3.       Presence across the country. If you have many offices at different locations PAN India, this will be important for you. If the corporate training company also has trainers across the country, it will be beneficial for you. They can provide you with local trainers at each of your offices; which saves travel, lodging and boarding costs. It also gives you a trainer who can speak the local language and connect at a better level with your employees.

4.       Doing a pre-work. Pre work is a necessity. Even if you have done your internal training need analysis, check if the corporate training company will do pre work for the sessions too. It adds a lot of value to the overall intervention. It helps participants connect to examples of their daily interactions at work, which the trainer learns of during the pre-work.

5.       Lastly, the post training support. We all know that in a one or two-day training, creating a vast change is difficult.  Such sessions are therefore more focussed on creating awareness.  Post training support is therefore important to increase retention and tackle challenges that may crop up during implementation. Post training support therefore helps carry forward the learning at the workplace.
Hope this helps you chose a great corporate training company for your organisation!

Friday, 28 June 2019

Importance of coaching skills training

Coaching skills training


Coaching skills training is very important for every Manager. And I got proof of that once again while conducting a Managerial Skills session.

The role of a Manager encompasses looking after his team along with getting the work done. Unfortunately, many Managers tend to focus on the latter while completely forgetting the former. They are so busy with deadlines and piles of projects that they forget that in order to get the best out of their team, they need to spend time developing them. They also need to understand that delegation is not just about dumping work on your team members. Its about supporting the team complete the tasks so that they learn through them and are able to go to the next level. And this is exactly where coaching skills training comes into the picture.

So why does a Manager need to have good coaching skills? Simply to support their team members. And why coaching skills specifically and why not training skills? Because some team members need support when it comes to their attitude and its coaching that will be able to fix that.

We all know how difficult it is to change our behaviour. So, you can well imagine how tough it would be to alter our attitude! And the depth of the intervention and attention required for the same can only be met through a suitable coaching intervention.

Coaching Skills training is therefore extremely important for every Manager.  He must have the right skills to be able to coach his team members. And what may be the right coaching skills you may ask? Well he needs to be able to listen well without interrupting, ask suitable questions and be comfortable being silent wherever required. He should be able to provide a safe space for the team member to open up and share his thoughts and emotions on the issue at hand.

The Manager also needs to be a facilitator and allow the team member to find his own solution rather than providing him with ready-made solutions. This not only increases their buy-in towards finding a solution, but also the commitment with which they take appropriate steps towards the solution. This in turn helps the team member think on his own feet, thereby making him independent and self-sufficient for the future.

Being able to coach his team himself also increases ownership and accountability of the Manager. Team Bonding improves with team members and the Manager works towards creating a strong cohesive team. It also increases the respect that team members have towards their Manager. It makes them more open and able to share not only professional issues but also their personal issues.  And you know who is the happiest person of all? The human resources manager. He can now focus on his work as all the Managers are capable of handling their own teams and do not need the HR to intervene every now and then.

In short, it’s a win-win for everyone. The Manager, his team, other teams that interact with this team, vendors, customers and the organisation on the whole. And how did we do this? By simply giving coaching skills training to our Managers. A magic wand that can really create wonders!
Hmm… So, have you taken your coaching skills training?

Wednesday, 15 May 2019

Top 3 qualities of an excellent supervisor




We attended a meeting with a client last week. He was complaining that his supervisors were not up to the mark. It was a very typical complaint that we seem to be hearing more and more. The client representative was getting frustrated with the casual attitude of his supervisors and wanted them to attend a supervisory skills training to fix the same.

Now these were millennial supervisors that we were talking about. As time goes by, more and more millennials are entering into the workspace. They are getting promoted and taking up supervisory and managerial roles. However, their perspective towards life and ways of working are a little different. And this can get difficult for their co-workers to understand and manage.

I am therefore going to tell you the top three qualities that a supervisor needs to have. These are qualities that all supervisors need to have although am writing keeping the millennials more in mind!
So here goes…

1.       Ownership and Accountability – This is of prime importance for supervisors and one of the points that we ensure that we start every supervisory skills training session with. Every supervisor needs to ensure that he takes up his tasks wholly, which means being completely responsible for them. They really can’t afford to be lax as that puts a bad impression on their juniors who start displaying the same behaviour!
A supervisor needs to own the task that he has on hand and ensure that it gets completed in the best possible way. He also needs to own the mistakes and failures that happen during the completion of the same rather than blaming those below him for it.

2.       Good Communication – Being able to say what we need to, is necessary. If we lack the communication skills to do that; it will lead to a lot of confusion, conflict and rework. This is turn affects quality and the time taken to complete a task. And we are all well aware of how that affects customer satisfaction and the profitability of our organisation.
Therefore, communication skills form a very important part of every supervisory skills training and a skill that every supervisory really needs to work on. After all, a supervisor is no longer an individual contributor. He has moved up the chain and now has to get work done from others. He therefore needs to ensure that his communication is in place to get the same done smoothly.

3.       Emotional Intelligence – This is an area that many of us would prefer keeping our hands out of! However, its also one that needs to be looked into to get many of the other areas in place. Many supervisory skills trainings do not focus on this aspect. However, if you ask me, its one that they really can’t afford to leave out!
Supervisors are subject to many difficult situations on a daily basis. Having to handle their workers, bosses, clients and in some cases difficult working environmental conditions apart from personal problems. These can affect the emotional well being of the person and cause him to react to situations rather than respond to them. This affects not only those around him, but also his own inner landscape. It becomes difficult for him to handle his emotions and handling others becomes almost impossible! That’s why being able to manage one’s emotions is very important. It helps in keeping a calm demeanour and makes it easier to handle any situation that comes along during the day.

Do write in and tell us what other qualities you think a supervisor should have. We would love to hear it. And you never know, we might just include it in our next supervisory skills training!

Tuesday, 7 May 2019

TEAM BUILDING TRAINING FOR EXCELLENT BUSINESS GROWTH


There’s no doubt that trainings help in developing people which eventually helps in business growth. But what do you think of team building trainings? Do they help in business growth?
I’m sure you’re wondering why I’m asking you this question. When I already said that trainings contribute to business growth, team building trainings should do the same, right? Then why do you think I’m still asking you if team building trainings serve that purpose too?
That’s because, many a time team building training is considered as an outing or a form of recreation for employees taken offsite. In fact, we get a lot of such enquiries where organisations want to conduct team building trainings as a part of their team outings for fun. They actually insist on keeping the debriefs minimal. And hence sometimes team building trainings are not taken very seriously and may be considered as simply a way to have fun.
I, on the other hand, personally feel that team building trainings are the most important one’s for business growth. This is the time when the whole team is together and away from work. They can therefore focus on bonding with each other and build those bonds that will help them back at work.
Yes, fun definitely is a big motive of team building trainings. Fun is what keeps the atmosphere light and creates a space where people enjoy mingling and getting to know each other better. And when they know each other better and bond better, a very different level of trust is created. This results in working together more efficiently, and eventually more productivity and business growth.
How? Because when you trust your team members, you are more open to each other in your ways and thought processes. This reduces conflict big time and you actually enjoy working together. And that’s when you become more productive and an overall happier team.
Team building training provides a platform where teams and team members can get aware of how they operate in and as a team. They can then work on becoming a better team to achieve better results.
So I’m sure you now know why I feel team building trainings should be given highest priority! They do after all serve multiple purposes like effective communication skills, learning, awareness, development, growth, business results, efficient teams, well bonded and motivated teams, better workplace environment and most importantly, fun! Team building training is truly a buffet!