To manage a company effectively, managerial skills are mandatory.
Management is not an ordinary task. The knowledge and ability of an individual
in a managerial position is to effectively carry out the activities and tasks
that his or her position demands. These skills can be learned, or acquired
through practical experiences.
There are three types of managerial skills as identified by Robert Kartz.
1.
Technical – the subject knowledge and
technical skills required for the position.
2.
Conceptual - The ability to think
innovatively, understand and analyze complicated and abstract tasks
3.
Interpersonal – Includes the emotional
intelligence, appropriate behavior, body language, posture, listening skills
and sensitivity to audience reaction.
Apart from these skills, it is also
critical for a manager to possess effective communication skills.
Managerial
communication skills are all about strategic communication.
Thinking purposefully about the message to be conveyed allows managers to interact
effectively with others and achieve the set goals. The communication can either
be persuasive or informative.
There are many elements concerned with
communicating effectively for Managers to consider while orally interacting.
1.
Aim of the communication
2.
Level of Formality – Based on
relationships and hierarchy
3.
Considering the audience – their prior
knowledge and ability to understand your message
4.
The cultural aspects
5.
Using visual aids
6.
Handouts
7.
Considering the feedback from audience
8.
Voice modulation and tone of voice
9.
Eye contact
10.
Positioning
While interacting through written
communication, the text type, the document length and style, structuring of
argument, level of detail and adherence to reference conventions are to be
taken into account.
Effective managerial and communicationskills are necessary for managers to gain entry and be successful in their
positions and their future since in a workplace they will be required to
interact with multiple individuals of different hierarchy and positions.
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