Enhancing your Communication Skills from Good to Great

Communication is a process that has been going on since times immemorial. Whether it be Humans, Animals, Plants or Devices, communication is a process that is constantly happening in the world around us, consciously or unconsciously.

 

Many of us think that the only way of communicating is through our words, whether it be words spoken orally or those written down. This makes us lay way too much stress on words and often leaves us feeling incompetent in our Communication Skills when we are unable to use large words or as in the case of many of us, English words. We tend to forget that words form a small portion of our daily communication, our body language and voice forming a greater percentage. Signals are constantly being sent out from our bodies and emotions are constantly being expressed through our voice, even though we are not aware of it. In fact they are constantly communicating with the outside world and are almost impossible to stop even if we really try hard!

 

Communication is a process that is more about the other than about us. This is where most of us fail. We focus more on what we want to say rather than focusing on whether the other understands what we are trying to tell them. In the bargain we only hear and very rarely listen, we almost never question to confirm understanding but question to show our knowledge and fall prey to a host of other communication barriers. Our communication skills are also tainted by our previous experiences which give rise to a number of perceptions and feelings that may prevent us from further communicating in similar situations that may come up in the future. Often we also follow the advice of others and follow misleading statements like ‘Silence is Bad,’ which can be detrimental to communication.

 

Many of the pitfalls of communication can be avoided by providing Feedback, the factor that completes the communication loop. It helps us in understanding whether the receiver has really understood what we are trying to say. After all, the receiver has a mind of his own and will add his own colours to the communication just like we do!

 

Come join us in our Communication Skills programs to explore these aspects of communication and many more, build rapport like you have never built before and say what you always wanted to but were too afraid to.