Training
is probably the best investment an organization can make for its
people. Regular training programs add to the skills set of its people
thereby increasing their job satisfaction.
Getting
results in business is both art and science. The art is the soft
skills, nuance abilities and emotional intelligence. The science
incorporates the rest. While the science part can be taught, art becomes
the differentiators.
It’s
often questioned if soft skills really matter if you are extraordinary
at the technical aspects of your job? The answer is ‘Absolutely YES’.
Soft skills as a term is most often associated with a person’s EQ (Emotional
Intelligence Quotient). It includes personality traits, social graces,
communication skills, integrity, friendliness and optimism that
characterize relationships with other people. Soft skills complement
hard skills which are the occupational requirements of a job and many
other activities.
A
person's soft skill EQ is an important part of their individual
contribution to the success of an organization. Particularly those
organizations dealing with customers face-to-face are generally more
successful, if they train their staff to use these skills. Screening or
training for personal habits or traits such as dependability and
conscientiousness can yield significant return on investment for an
organization.
Soft skills are taught using a healthy combination of relevant examples, scenarios, games and assessments.
The
best complement between hard and soft skills can be put forth as ‘It’s
the hard skills that get you through the interview but you need soft
skills to keep your job”.
To help organizations increase their productivity, The Yellow Spot offers the following Soft Skills Training workshops –
- Leadership
- Basic and Advanced Communication Skills
- Team Building
- Time and Stress Management
- Goal Setting
- Sales Training
- Presentation Skills
- Emotional Intelligence
- Problem-solving and decision-taking
- Conflict Management
- Interviewing Skills
- Creativity and Lateral Thinking
Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits etc. soft skills are the most important skills for your career. AFS Communication and Soft Skills Training offer practical and experiential learning.
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