Thursday, 3 December 2015

Looking at the Transactional Analysis perspective of Effective Communication Skills Training

As a part of our Effective Communication Skills Training we offer an insight into Transactional Analysis, a very interesting subject I must say! It offers deep insights into the various ways we behave depending on which state we are acting out of at that point of time.
Effective Communication Skills Training
Let me give you a brief about ego states in Transactional Analysis so that you get a taste of an EffectiveCommunication Skills Training.

What do you think the term Transactional Analysis means? Am sure it’s pretty simple to guess considering that the words used spell it out quite well! It means an analysis of transactions. So who are these transactions between? It’s between two individuals and as you go deeper into Transactional Analysis you will realize that it also points towards the transactions that an individual has with him/ herself.

Communication Skills Training
As per the theory, each of us typically operate out of three states throughout our lives. One is the child state, the second is the adult state and the third is the parent state. So how do we behave when we are in any of the three states? Let’s have a look:

Child State: This is the state when you feel like a child, although you may be an adult! Here also there are two types of states that your inner child will typically adapt to. One can be the carefree child or as it’s called, the natural child. This child throws tantrums and freely does what he wants to. On the other hand we have the Adaptive child who is scared and obediently listens to everything that he is told to do. Which state we typically go into depends on what we were as a kid. If we were fun loving and carefree as a child, we will easily enter the natural child state whereas if we were the type to constantly do what we were told by others, we will easily enter into the adaptive child state.

Adult State: This is a state where we are very logical and do not take decisions instinctively or out of emotions. Facts and figures determine our decisions. This is considered to be the best state to be in.

Parent State: This state is also of two types. One type of parent is the dominating parent who constantly instructs everyone around them what to do and is very critical. Shouting and scolding come naturally to this parent. The other type is the nurturing type, who cares for everyone around and is very affectionate and loving.
Effective Communication Skills
These are the main three states or as we call it in TransactionalAnalysis terms, ego states. We tend to constantly switch between these states depending upon our past experiences. So if you have been an obedient child and have had a dominating parent, you will mostly tend to switch between these two states. You may also jump to the other states, but these two will be your natural states.

Now what do you think will happen if you naturally go into the critical parent state and interact with your boss or spouse who also tends to operate from the critical parent state? You land up in a never ending argument with both of you being critical of each other and resorting to shouting and screaming to prove your point. If you are in a critical parent state and your mother is in a free child state, you will keep telling your mother what to do and she will not listen!
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What do you think will happen if you are in a nurturing parent state and your child is in a free state? On one side it can be an amazing transaction as the parent will care for the child while the child will be its natural happy self. On the other side another combination could be that the parent is too nurturing and limits the freedom of the free child to whom freedom is very important and hence starts feeling frustrated.

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