Am sure you must be well
versed with the terms E-Learning
Solutions and Custom Application Development. I thought I’d tell you about a time when I was not.
Well I had used it in my previous organization, but this was my first encounter
with it from the creators end.
One fine evening my boss asked me to accompany him to our E-Learning
partners’ office. I was yet to meet them and my boss felt the time had come to
introduce me to them. He had praised the owner so much that I was really
excited to go and meet him as well as see what he does. The organization was
one of the leaders in the industry and they were at the top when it came to
quality. They had grown from a one member team to a sixty plus member team and
were yet able to maintain their quality standards as well as professionalism. The
team was young and bubbly and I was eager to meet them.
As we entered the office we were taken through a huge room. It was filled
with youngsters, some busy in their computers whilst others were chatting and
having fun. If you ask me it seemed more like a computer lab in a college rather
than the main workspace of an organization! I could undoubtedly see now why my
boss had told me that they had a young and vibrant team.
We then went into another room where we had a tall person with a broad
smile waiting for us. We shook hands and had a seat. He was the owner of the
organization and a very warm one I must say!
He started telling us about what kind of E-Learning Solutions their organization offered. It was interesting
to hear the various types of solutions they had and how they could be blended
with the solutions that we could offer our clients. He also explained the
various types of Custom Application Development that they were now offering their clients and how these could
really make work a lot simpler.
Next came the part that I guess somewhere inside I had been waiting for,
a demonstration. The owner himself was very excited to show us a game that he
had created recently for a client. He had created it based on a board game
called ‘The Game of Life.’ The concept was basically picked up from there and
the options that came up in the game were based on the product that the client
needed it for. It was basically going to be used for a product related training
and was being done in this format as the client had tried classroom training
for the same in the past but was now looking for something different and unique
to offer to his employees.
The game would take the participant or should I say player in this case
through major milestones that they would face or would have already faced in
their lifetime. For example, deciding which college to go to, getting married, saving
up for their children, etc. To cross a particular stage, the player would need
to answer some questions, which would help him understand the use of the
product at that stage of life. This made it very easy for the player to
understand what a customer in that stage of life would be going through, making
it easy for them to offer the kind of product they would need accordingly. They
also needed to know the products very well to answer such questions. The game
thus gave them a good understanding of the various types of customers as well
as the features of the various types of products in a format that was enjoyable
for the player. Now that’s what I call a win-win solution!
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