Sales
training programs are conducted in pretty much every organisation. After all, sales is a prime function. And if
you are unable to sell your product or service, there’s not much any other
function will ever get to do!
This
makes getting your sales
skills training programs right extremely important. And that’s what I’m
going to give you some valuable tips on today.
· Practice,
practice, practice – Your sales training program should give your sales executive
plenty of opportunities to practice. This could be anything from mock cold
calls to greeting etiquette demonstrations to how to close the sale. For its
only when they get their hands dirty will they realise what they are good at and
where they need to put in more effort.
· Teach
them something new – Although this is a standard for all training sessions,
its especially important for a sales skills training program. Why? Because of
the personality type that most sales executives belong to. They love learning
new things and implementing them on the field. So, give them something
fresh to play with. A new sales skill, concept or information. And see how kicked
they are about giving it a try!
· Tell them
stories – We all love hearing success stories. It raises our spirit and
gives us the horsepower to go that extra mile. They are therefore a great way
to make your sales training programs more effective. Especially when sales are
the function where sales executive have to face the maximum amount of rejection!
Which also brings me to my next point…
· Teach
them how to manage their emotions – Now this is one of those things that
every sales training program requires but most tend to miss out! Teach your
team how to be confident, strong and resilient. And I’m not just talking about the
confidence you get by looking
or speaking better. You have to develop true inner confidence that comes by
working on your thoughts and emotions.
· Follow up
– Last but not the least, build in a solid follow up to the sales skills training.
Conduct mystery audits and see how each individual is faring. Provide them on
the job coaching where needed. Be there to answer their queries. Help them
constantly upgrade
the sales process they are following. Ask them to make a list of the typical
objections they face and how they will tackle them. In short, be sure to invest
time and effort with a good corporate
training company to bring your sales team up the curve. Trust me, it’s
worth it!
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