I was creating a virtual sales training program yesterday.
We already have an amazing 4-day classroom sales workshop in place. Therefore,
I was picking up bits and pieces from it, and seeing what I can use
successfully in the online session.
While doing my pick and chose activity, I did come across
one or two activities in the classroom sales training program
which I realised could not be delivered in the online format. However, contrary
to my earlier apprehension, most of it could!
And this brings me to my topic today. The components of a
successful sales training program delivered in the classroom or online. So here
goes…
1.
Practice – Practice is
one of those things that a sales
training program or any skill related or behavioural
program for that matter, can’t do without! It has to be an essential part
of the session and should come post teaching a new skill or behaviour. This,
however, can tend to get a little difficult when it comes to a virtual session
as the participants are not physically next to one another. Nonetheless, its
worth putting in the effort to figure out how best you can do this based on the
options available on your online platform.
2.
Awareness – Every
sales professional has their own strengths and areas of development. And no
matter what level they reach, its important that they know about them. It is
therefore essential that every sales training program or sales
management training gives the sales executive or manager insights into
these.
3.
Market Standards – Now
this is one area that I have always seen participants being inquisitive about.
And they make it a point to ask the facilitator in every sales training program
what their competitors are doing or in general what practices are being followed
by others in sales. And if you ask me, its amazing what insights they pick
up and start applying from the same. Which also brings me to my next point…
4.
Newness – For
executives who are attending their first sales training program, they are
definitely going to learn something new. But for a Sales Manager who has
attended many programs before, its important that the Sales Management training
teaches them something new. For example, you can teach them how to manage their
sales team rather than just managing
the sales pipeline. This will surely
be a value add for them.
5.
Holistic – A corporate sales training program must
cover all the aspects of sales. Right from grooming to attitude to etiquette to
managing numbers. After all, all of these together create a great sale and
should therefore not be left to chance!
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