Inviting Corporate Trainers for Business Partner Program

I have been talking to a large number of soft skills trainers as of late. Actually soft skills trainers would be an incorrect tag, corporate trainers would be better. We have recently launched a Business Partner program wherein we work with trainers from different leagues of life across the globe, to give clients the best possible experience. Sounds interesting? The trainers we have spoken to found it too

So let me tell you a little about the program to give you a better idea. You know how we have been working with various expert vendors to provide our clients with a wider range of offerings in fields like E-Learning, Organisational Development, Executive Coaching, Project Management, Risk Management, IT, Computers, Finance, etc. Well we thought since this model is working so well, let’s come up with a model for Freelance Trainers where we tie up with them and further broaden our offerings.

Now you must be wondering how this really works and how it benefits everybody. Let me explain.

How it Works: The corporate trainers that we tie up with go out into the market and represent us as Business Partners. So they get business in our name and we get it delivered. Simple isn’t it?

Benefits to Clients:

1. They get greater variety in terms of offerings

2. They get the most skilled trainers delivering their sessions

3. They get to converse with trainers right from the start who understand their needs better and can offer them better solutions than Business Development Executives

4. They can have their needs fulfilled at any location across the globe

5. They can have a single company executing their PAN India assignments, giving them consistency and standardisation at all locations

6. They know they will receive the best as far as quality, integrity and transparency goes as The Yellow Spot ensures these values are maintained even by its Business Partners

7. They don’t need to worry about issues they may face with Freelancers like them falling sick and not turning up for the session as The Yellow Spot has around 80 to 100 consultants across the country and can easily arrange for a back-up

Benefits to Business Partners:

1. They find it easy to get business as they have the backing of an 8 year old company with more than a 150 clients

2. They can offer the client a session even if it is not something they are experts in or it is a PAN India assignment which they cannot deliver on their own

3. They get preference for delivering sessions in which they have expertise and have brought business in
4. They get support in business development and in content development, wherever required

5. They get the experience of being an entrepreneur with the support of an established organisation and the motivation of being part of a large team

6. They earn greater remuneration as they get a Business Development fee for every business they bring in and a Training Delivery fee for every session they deliver, besides being able to get a higher ticket value than they would have got as a freelancer

7. They can work at their own pace as The Yellow Spot believes in proactiveness and taking initiative rather than imposing targets

8. They can maintain their freedom as they can continue freelancing or running their own business

Benefits to The Yellow Spot:

1. We have a large motivated team reaching out to more and more clients

2. Our sales team has a good understanding of delivery and hence brings home a better understanding of the requirement

3. We have more expertise on our team and can offer our clients more

4. We get to help trainers who are really interested in learning more

5. We get to learn more through sharing

6. We can reach out and help more participants through the quality and passion that we offer

Well those are the points that I can currently think of, am sure there must be more that you can think of. I’m hoping you must have got an idea about this program and why we keen to promote it. It’s really a Win-Win-Win solution for the Client, Business Partner and Us. Isn’t that just great!

Visit us at http://www.theyellowspot.info/ to know more or call us on +91 9769733305. See you soon:)

Communication Skills Training using Body, Voice, Words

Communication skills training is the most essential form of training as communication is the most elementary skill required by humans since the inception of humanity, without which any contact between two beings would have been impossible. In fact it is not only restricted to humans but extends to all living creatures as they also use some form of communication, although we may be far from understanding it!

Communication has been around since a very very very long time. The only thing that has really changed in it is that it’s got a little refined as we moved down the time line, but otherwise the purpose remains pretty much the same.

From Cavemen to Common Day Men, nothing has really changed!!!

In the early hunter days, we used it more as a means to survive. We depended more on body language, gestures and making peculiar sounds to indicate to one another when there was danger or when there was food around. Language frankly took quite some time to evolve, which is probably why it still forms a very small percentage of our communication. Yes it’s true, words only form 7% of our face to face communication whereas body language and the way in which we speak the words form a whopping 93%. Shocked? I was too and we actually spend so much time trying to perfect our vocabulary, don’t we!

Communication has been the key in the social space as we evolved as species and it started playing a major role in our social as well as professional success. As languages evolved, communication started getting more and more sophisticated with more and more emphasis being laid on verbal and written communication. However, these continue to be impoverished modes of true contact with other individuals as that can only happen by putting those things in place that really matter, body language and voice. Let’s say it’s like a wedding cake with many layers of cake. Body Language forms the lower most layer, the solid foundation, while voice is the middle layer. The cake can be complete with just the base layer as is with body language, a powerful way of expressing, in fact one which is adept at expressing all by itself.  Voice provides the next layer, the base of the upper layers of word. Truly, words without the lower layer of voice are quite empty and can more often than not lead to gaps in understanding what we are really trying to say. Remember the last time you misunderstood the meaning of an ambiguous word because you either did not have access to the emotion behind it or were not too successful is deciphering it correctly? So are words important then? Let’s just say that they are the couple standing on the top of the cake. They add to the beauty of the cake and often mesmerize us and keep our attention fixed on them, often leading us to miss out the beauty of the lower and middle layers! Nonetheless, they make the cake more attractive and if we can remember to look at the entire cake in a balanced and non-partial manner then they can be quite a completing factor!

The current predominantly ‘word’ modes of communication we typically use are telephone, e-mail and how can we forget, social media. These make use of mostly verbal and written modes of communication and have done a pretty good job of bringing the world together and making it a smaller place. The question then is that have they really made it a smaller place? Are people really closer to each other than they were before?

Well they have definitely made it a lot easier for people to communicate. The Facebooks, LinkedIn, Whatsapp and Twitters have done wonders when it comes to making people a click or should I say a tap away. In fact they have eased communication for introverts like me who are more comfortable expressing their thoughts and emotions through the written word. However they have not done very well when it comes to bonding for many people. The virtual world has torn apart many relationships by reducing face to face interactions with our near and dear ones. We have started spending so much time in the virtual world that quality time with our family has really taken a back seat and will soon be a thing of the past! With less family time being spent, families are breaking apart and we have seen an unprecedented rise in the number of divorce cases as well as suicides being committed. While everything looks perfect and rosy in the unreal world, relations are becoming fragile and communication is deteriorating in the real world.

So does that mean this form of communication is bad? No. It just means that is being used in an unbalanced manner. As with all things in this world, balance is at the centre of everything. Everything ever created can have a positive and a negative side, depending on the way you use it. The same goes with communication. It has to be used in a moderate manner. Some things have to be spoken while others need not be expressed. Some need to be expressed using the body while others using words. Some need to be expressed in a specific way to ensure that they do not make the recipient uncomfortable.

We invite you to come and learn the art of communication through the communication skills training that we conduct. Whether it is better expression through the body, voice or words; our communication skills training will help you go to the next level using a range of different techniques that help us communicate better with you:)

Selling Skills Training Companies That Give It All

What do you think is really important when it comes to selling skills? I’m sure a lot of you would say product knowledge. Very true indeed, but do you think that that’s the only thing needed to sell well? What about communicating the product knowledge that we have? Do you think that we will be successful at selling a product if we know our product very well but are unable to talk about it? So what happens if we have our product knowledge and our basic communication skills in place but have no idea about the psychology of our buyers and what they want? Wont we waste a lot of time in trying to sell something that either they don’t want or land up selling in a way that does not exactly match their mental make-up!

So now let me ask you the question again. What is that soft skills training companies should equip their participants with in a selling skills training? Let’s look at the points one by one to get a deeper understanding:

1. Product Knowledge : This is undoubtedly the first point and without it a sales persons will really reach nowhere! He needs to be well trained in the product and have an in depth knowledge into its various segments. For this, the training needs to give him the knowledge and test him to find out how much he has retained. The trainee also needs to do his own research, which includes going on the internet and finding out more about the product as well as reading pamphlets, brochures, manuals and other paraphernalia that might be available. This will also help him feel more confident.

2. Attitude : Another essential. Whether it is having a helpful attitude and wanting to sell a product to a customer who would be useful to him / her or having a never-say-die attitude and motivating you to keep going, a good attitude tops the list of most haves. Resilience is a rare commodity, but who said it cannot be cultivated!

3. Communication Skills : Now this entails a large number of skills. It could have basic skills like questioning and listening to converse with the client and find out more about his / her needs or even more complex skills like negotiation skills. Whichever way, these skills are essential and will go far in transferring product knowledge to the client and in turn gaining an understanding of what the client wants.

4. Etiquette : This doubles up as a hygiene factor as well as a wow factor depending upon the expectation of the client. So while being well dressed and polite may be impressive for one client it may just be the bare essential for another. Either way, maintaining etiquette is of utmost importance. After all, you don’t want to lose out on selling a great product just because you didn’t shave in the morning or you had a sad tone while conversing with the client on the phone!

5. Customer Profiling : This is again important to understand the customer. Only once we understand a customer well can we actually figure out what he/she may want. Personality profiling is a great way to understand the different types of people ad what each of them would want. Understanding the customer’s needs also comes through by having good communication skills.

6. Objection Handling  : It is always good to learn from the mistakes of others rather than to have to invent the wheel every time and an objection list can really help do that. Have all the experienced executives pool in and come up with a list of objections they have faced in the past. Also ask them to come up with ways in which they handled the same successfully or they could have handled at that point of time. This can be a ready reckoner for new executives and can help them feel more confident by being more in tune with queries that customers are more likely to raise.

7. Competition Analysis  : Knowing what competitors are doing is good, not to put them down but to give you a good idea about your own Unique Selling Points and what different you can offer your client. However, trainees must be taught not to use this knowledge as a tool to pull other’s down as that can set a rather poor impression of the company!

8. Neuro Linguistic Programming  : This is a great way to get into the psyche of the customer without him/her even knowing it. Techniques like mirroring can be used successfully which directly influence the subconscious mind and may help you tilt the weighing scale in your favour. Now wouldn’t you want to learn that!

Effective Ways Of Making Corporate Training In India Engaging

What is the first image that develops in your mind when you think about corporate training? All that flashes in front of your eyes is a boring training session focusing on the core topics such as basic skills, industry regulations, amendments and other related stuff. Learning does not take place only in the classroom, it involves learning from everything, be it a situation, condition or a person. Is corporate training in India a boring business? Want to make it engaging? Here are some of the effective ways of making the session of corporate training an engaging one:

 

§     Make Use Of Pictures

In Bangalore, a lot of corporate training companies have made use of pictures to depict the fundamentals. This is because the brain can understand and remember things more when given in a visual format rather than as a piece of write up. According to studies, nearly 94% of trainers responded positively when made to understand certain basic skills via pictures instead of talks. This is the reason most of the trainers are now using pictures to make the content crystal clear.

§     Content Must Be Crisp

Employees usually lack a lot of time for spending on reading lengthy contents. Such long contents usually distract the employees. If the sections of contents are kept brief and to the point, keeping the learners glued to the training session is not that difficult. Even if a big topic needs to be covered in a particular session, try breaking it up in smaller chapters to keep intact the interest of your learners.

 

§     Keep The Audience Engaged

A lot of the task of keeping the audience engaged depends upon the trainer. If the trainer is active, the session can never turn out to be boring. Never let the learners simply read the slides. For this reason, a short quiz must be conducted at the end of each and every corporate training session. This will allow the people to review what they have understood.

§     A Compelling Title

Usually the different sessions that are conducted during corporate training have titles which are generic, typical and boring. Often the learners are dissuaded from the course at the beginning after reading the title. If you add some out of the box title, the employees will be inquisitive to know what actually will happen in the corporate training program.

Personality Development- An Amazingly Effective Measure To Ensure Company’s Growth

Personality development is defined as the qualified persistent pattern of feeling or thoughts of an individual that differ him from another one. According to the postulates mentioned in Personality psychology, a person’s personality develops initially and it profoundly continues to change throughout his entire lifetime. One’s thoughts and action are undoubtedly required to be in righteous direction. Because it is our thinking that leads us to action. A confidence boost helps great to developing a person’s personality.

Behaviour growth is a skill that helps in enhancing and grooming one’s innermost and outermost personality traits. It can be refined over time and polished over experience. Training employees with personality development sessions tends to create a win-win situation for the company and the employee respectively. The job competence is positively improved at an alarming rate, which in the turn delivers job satisfaction feeling to the employee which ultimately makes way for the organization’s growth.  Following are the key areas on which we insist our clients to focus for building an effective personality in time to come. Concentrate on:

1.      Developing enormous confidence

2.      Being the way you are, for the original is always worth more than a copy.

3.      Adapting a compelling body language

4.      Paying attention on what you wear

5.      Displaying courtesy when or when not at work

6.      Uncovering secret areas of your interest

7.      Having an ear for everything

8.      Stop being a dull boy without any play

9.      Facing fresh audience at certain intervals in time

1.  Projecting your opinions and winning hearts

We will pour every last drop of knowledge we possess, in turning your more personality conscious by helping you grow dominant personality and sustaining it in the years to come. Our every effort projects at the hysterical growth of your organization by excelling always when it comes to company-employee relationships. We will develop personality in your organization’s employees in such a fashion that is way better than any other competitor in the market.

To let firms grow and prosper, we contributeour skills and earn prestige for the change we deliberately bring in a man’spersonality. 

What Selling Skills You Must Learn From Selling Skills Training?

After creating a successful line up, what any entrepreneur requires is a set of selling skills which works well in the real world. The foremost thing one must learn to grab a hands on sales experience is to learn the psychics of the bunch of individuals who are going to buy the product that you are selling. Learning about the different spheres of selling is a major yet manageable challenge for all the entrepreneurs out there. If you are also an entrepreneur worries for the sales part of your product, we bring here some of the important lessons which are imparted during the selling skills training session:

 

Q                     Comfort Factor

In every business lesson, the entrepreneur is always asked to move out of the comfort zone. But when it comes to selling, the first step is to find a level of comfort with selling. For gaining the confidence and the penetrated knowledge on the subject of selling, the guidance of the mentors and bosses mixed with a certain level of comfort can work wonders.

Q                     Never Make Assumptions

'I know them better', this is a mistake often made by small business entrepreneur. They presume that they are well aware with the needs of their targeted set of customers and are making the right kind of sales strategy to satisfy them. This is surely not the correct path. Instead, one must ask certain questions from the customers in order to learn the sales driving force. This way, the business can learn about the criteria the customers use in making the buying decision.

Q                     Know The TargetAudience

In order to refine your business and sales strategy, it becomes imperative to know and understand the bunch of audience you are targeting. By knowing the target audience, the selling skills can be applied in an effective manner. Always remember you cannot satisfy one and all at the same time, hence knowing whom to satisfy and delight becomes of great importance.

Q                     Give Time ForCustomer Relationship Building

A customer relationship can never be built in nano seconds. Customers do take a lot of time in trusting the brand and its products. The deadliest mistake committed by entrepreneurs is failing to establish relationship with their customers. Always remember the first thing you are going to sell is nothing but you. If the customer does not like you, then it is assured that he is never going to purchase your product. Thus, instead of sending standardized messages to your customers, try sending personalized messages and Emails. The more face time you invest on your customers, more the profit you are going to achieve.

Q                     Sales Is A DailyProcess

Sales is not that aspect of the business which can be left in abeyance even for a single day. It is something which you must do on a daily basis. Even if you are the one who is wearing all the hats in the company, make it a point to spare at least two hours on a daily basis for sales activities. Set a weakly goal for the sales activities and meet a minimum of 10 prospective clients in a week's time for getting a better sales value.

What Leadership Skills Training You Must Have As You Scale Your Company?

A lot has been written and read on how entrepreneurs should lead their startups, but very little material is present on how the entrepreneurs need to lead their startups as it scales up in order to accommodate growth. The founders indeed require some sort of leadership skills training when the company moves from the beginner level to the growth level. The leadership tactics must scale up as the startup scales up. During the early stages of the company, the leaders need to give a different set of directions to their staff so that the operation continues at a warp speed. But as it continues to grow, a more evolving structure is required that requires the leader to use a different sort of tactics.

 

Here's the set of skills a leader must incorporate to lead the company in the right manner:

·      Turn Managers Into Leaders

When a company moves towards growth, it witnesses a transition where each of the individual contributor is set to essay a different role, from managers to that of a leader. In a blink of eye, the role of a manger becomes more challenging and innovating as he is all set to wear the hat that of a leader. There must be a clarity in the transition that will come when the necessary training has been taken. The managers must know their personal as well a team responsibilities. To turn your managers intoeffective leaders all sorts of support and resources must be given.

·      Vigilant Must Be In Traits

A lot of leaders commit this mistake of remaining vigilant only in the initial stages of the business and as the business climbs the ladder, the vigilant attitude just vanishes. A number of leadership programs, gave the direction to the entrepreneurs to identify the unmet needs of the target audience and address them in real time. For identifying and satisfying the unmet needs, a vigilant attitude is the basic necessity.

·      The Leader's Presence

The entrepreneurs as leaders tend to be physically present every time when the organisation is young. But as the company scales, the presence of the leader physically as well as mentally tends to decrease in the company. According to a research conducted by a leadership training company in Mumbai, a manager tends to waste as much as 80 % of the time on things which have no correlation with the long term value of the company. Thus, this transition from presence to absence may impact the company in a negative manner. In case the entrepreneurs can not visit the company on a regular basis, they must make sure that communication effectiveness is maintained in the organisation.

·      Administrative Duties

When the company expands, the administrative duties tend to become wider. As the company expands further, there comes a point when the company needs to make the decision of handling the administration in its own hands or outsourcing the same to some assistant organisation. If you don't decide on these lines, the interest of the employees will be at stake and that would affect the productivity of the employees in an adverse manner.

Leadership Training or Awareness Training!

It’s funny how we sometimes suddenly stumble upon things when we are least expecting it. That’s exactly what happened to me this morning when I woke up. I suddenly realized that everything was about awareness. Here we all were, trying to understand the game of life, trying to get a hold on how to play it right so that we could be happy. We were running behind various things like money, fame and fortune, desperately trying to have good relationships with the people around us, trying to fulfill the many desires we have and trying to learn new skills to feel more fulfilled and satisfied in life.  But was it really helping? Were these things really able to fill the void that all of us feel inside? Was our constant endeavor of being better than the rest actually able to make us happy? Did having a bigger house, pot loads of money, more children or the best education really give us the happiness that we had been looking for? Well momentarily may be, but it certainly didn’t last the lifetime that we would have wanted it to.

What awareness I am talking about. Awareness of what? Awareness of everything is my answer. Awareness of your feelings, awareness of your reactions, awareness of your joys, awareness of your pain, awareness of your thoughts, awareness of your physical sensations, awareness of your movements…In short, awareness of everything that you can possibly think off! When you can do this, it connects you to your source and that’s what I call true Leadership Training. Then you are the king and you can do whatever you feel like, the heart and soul of it and only then can the true leader inside you emerge.

So what is the thing that can fill the pot of the beggar inside each and every one of us? It was simply connecting to ourselves. Connecting to the infinite source within us which could satisfy us endlessly and ensure that we felt abundance in every area of our lives. That source that would never go dry and would wipe out the loneliness that we all feel so very often. Yes, it was the source which could fulfill every desire of yours and ensure that you lived life to the fullest. Am sure you must be curious to know whether I learnt about this source in my dream or whether it really exists! Well, it really does exist and the way to reach it is not some difficult and complicated methodology that you have to practice. It’s the most simple thing that can possibly be, which is why we find it so difficult! Confused? Haven’t you noticed that we all love the most complicated things in life. In fact if we have a simple solution to a problem, we can never even see it as our mind always thinks “it couldn’t be that simple!” Similarly, we have made finding our source also complicated. Some of us pray or chant endlessly for it, some use techniques like Neuro LinguisticProgramming and Hypnotherapy to try to get close to it. However none of us take the time to actually find out what all these methods are trying to do. If you go deeper into each one of them, you will realize that they all have the same foundation. It’s like climbing up a mountain using different difficult methods. What would happen if I told you what the direct method was? It could seem a little steep to you in the initial phase as you are not used to climbing, but believe me, if you can get past the initial resistance, you won’t turn towards any other so called technique. It is after all what all the other methods make you do in disguise, one that is really the root of every method. It’s calledawareness.

Train The Trainer Programs – A Necessity For Creating The Best Modern Day Trainers

With the growing need for skilled and professionally trained workforce, there has been a consequent rise in the demand for efficient trainers. Unlike the earlier times, when the trainers just needed to posses in depth knowledge about a specific subject to qualify as a good instructor, today they need to have the knowledge plus the right attitude and the skills to pass it on to the apprentices. The absence of either of these two key aspects leads to trainers being unable to attain success in their professional lives. The simplest way to avoid this situation is for the teachers to choose a good train the trainer program.

What Is The Train The Trainer Program?

Train the trainer programs are specially designed courses developed by training companies to help instructors in enhancing their teaching skills in a manner that proves most beneficial to their students. The programs educate the teachers about the importance of using multi-layered, interactive and energizing methods of training to enhance the learning experience of their students and also to improve the level of long-term retention of concepts. This helps in enhancing the productivity and effectiveness of the training programs besides helping in building and maintaining the rapport between the students and the coaches during a training session.

Benefits For The Trainer

A well trained trainer becomes a valuable asset, which most organizations are willing hire for meeting their in house training needs. It also enhances the market value of freelance trainers, who are preferred for their ability to adapt to the varying learning needs and behavior styles of the students. Most importantly the trainers learn the skills necessary for creating an engaging and simulating learning environment that helps in maintaining the interest of the students even through long and dull training sessions. It enables the teachers to impart education to the learners in a way and language that is simple and easy to understand for the apprentices.

Choosing The Right Train The Trainer Programs

Given the diverse niches in which trainers need to operate, it is not surprising that a wide range of train the training programs are being offered by the business training companies. However, choosing the right program is essential for the instructors to ensure that they get the desired benefits of opting for such a program. As such it is important to consider the following factors while choosing the appropriate train the trainer program.

·        The program should be help in enhancing the existing skills of the trainers as per current industry needs and the learning objectives of the trainers.

·        They should offer a futuristic approach to imparting education and without compromising on the quality and effectiveness of teaching.

·        The programs should offer a comprehensive approach to different methods of training while taking into consideration the varying learning abilities of the trainers.

·        They should provide a detailed content list to enable the users to access the ability of individual learning programs to add value to the learning process.

 

They should offer a cost effective solution to help the trainers cope up with their changing roles and responsibility in a highly competitive and skill oriented market. 

Selling Skills Training, The Long And Short Of It!

Selling Skills Training covers a wide spectrum or should I say very wide spectrum! It’s a huge field and encompasses many different aspects of Selling. It could be based on the type of selling like Retail or Rural Selling or it could be on the channel that is used like Channel Sales or Feet on Street Selling.

The new type that is currently making waves is based on the internet. It could be social marketing (SMO), where we sell our products and services through various social media platforms like Facebook, Whatsapp, LinkedIn, etc. As these may seem to be more individual based platforms, organizations are resorting to use the more commonly used SEO, for marketing their products.

 

So what is SEO? It’s search engine optimization. A simple method to come amongst the top results in the google list when an individual searches for a product or service. This method thus revolves around our most favorite friend Google. In fact it is he who decides who is going to appear at which position your website is going to land in the list! So how does it work? By using keywords. Let me give you an example.

Suppose you were trying to find a good soft skills training company inMumbai who could deliver all sorts of trainings for your employees. So when you type ‘soft skills training company in mumbai’ google throws up a list of results. It is but natural that you will start reading the list from the first entry at the top and after checking each website will keep coming down the list. If you find a good company at the start of the list itself, you won’t bother to look further or at least not go beyond the first page. Knowing this typical tendency, it becomes all the more important to ensure that your organization website occurs as a result on google on the first page itself.

 

As per research which is being done on SEO on how to increase its effectiveness, the latest findings say that it is better to have long tailed keywords. So if I am a soft skills training company which operates out of Mumbai, it is always better to put the keyword as ‘soft skills training company in mumbai’ rather than just putting ‘training company’. The advantage that you get is that a person who types soft skills will also reach your website, one who types training company will also reach your website, one who types training company in mumbai will also reach your website and those who type soft skills training companies in mumbai will also reach your website. So don’t you think that’s great and will definitely add up to the number of hits you get on your website?

Another great way to get on top of the google listings is by creating blogs on a frequent basis. Having articles written by you on a regular basis brings in greater traffic on to your website and frankly serves as a great way to plug in those keywords that you require to pull yourself up on the ratings. The best part about it is it serves as a great creative outlook too, allowing you to write on any topic under the sun, as long as you can relate it to your organization and its services!

Other methods that are being taught as a part of Selling Skills Training nowadays are the use of paper click campaigns (PPC) where your advertisement is displayed on certain pages by google or as a part of google directory listings or simply how to use e-mail or SMS marketing more effectively.