To manage a company effectively, managerial skills are mandatory.
Management is not an ordinary task. The knowledge and ability of an individual
in a managerial position to effectively carry out the activities and tasks that
his/her position demands is what managerial skills basically are. These skills can
be learned, or acquired through practical experiences.
There are three types of managerial
skills as identified by Robert Kartz.
1.
Technical – the subject knowledge and
technical skills required for the position.
2.
Conceptual
3.
Interpersonal – Includes the emotional
intelligence, appropriate behavior, body language, posture, listening skills
and sensitivity to audience reaction.
Apart from these skills, it is also
critical for a manager to possess effective communication skills. Managerial communication skills are all
about strategic communication. Thinking purposefully about the message to be
conveyed allows managers to interact effectively with others and achieve the
set goals. The communication can either be persuasive or informative.
There are many elements concerned with
communicating effectively for Managers to consider while orally interacting.
1.
Aim of the communication
2.
Level of Formality – Based on
relationships and hierarchy
3.
Considering the audience – their prior
knowledge and ability to understand your message
4.
The cultural aspects
5.
Using visual aids
6.
Handouts
7.
Considering the feedback from audience
8.
Voice modulation and tone of voice
9.
Eye contact
10.
Positioning
While interacting through written
communication, the text type, the document length and style, structuring of
argument, level of detail and adherence to reference conventions are to be
taken into account.
Effective managerial and communicationskills are necessary for managers to gain entry and be successful in their
positions and their future since in a workplace they will require to interact
with multiple individuals of different hierarchy and positions.